Tuesday, March 4, 2008

Regional Department Store Chains

Good work by Anonymous and my colleague Gerri Berendzen in responding on regional department store chains.

Dillard's is huge in the Midwest and South, and unknown elsewhere. Belk's, which began in North Carolina a century ago, remains strong in the Southeast.

The Bon-Ton out of York, Pa., and its affiliated stores such as Carson's operate in much of the Great Lakes market. Gottschalk's from Fresno, Calif., still has a toehold in central California. Herb Kohl, later to serve in Congress, started a chain in Milwaukee that may be approaching national status.

And no one from Pennsylvania mentioned Boscov's, a store that has not only held onto its core market but developed new ones by honing in strictly on the middle-class customer.

Admittedly this is not a growing list. The Southwest-based Dunlap's chain recently fell apart. But there are tales to be told of how it can be done right, not just tales of inevitable doom.

More on Dillard's to come.

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